Communication and Relationship Building

Engagement is all about Connection ... WHO are you connected to in a real way?

Everything that can be measured doesn't count and everything that counts can't be measured.

RealTalk ... restoring the art of conversation and influence

Have you thought about changing the way you and all the people in your organization communicate? Is conversation a valued activity? Can you have a relationship without conversation? Can you have influence without a relationship? What might be possible if you were more conscious and intentional about improving communication and building relationships? What impact would it have on leadership, transformation, resilience and the overall evolution of your business, success, and the world we live in?

To teach, model and give people tools to improve conversation, communication and connection requires more than a mechanical unemotional process. With RealTalk your people leaders will be prepared to have more meaningful talks with people. They will know how to prepare for a conversation. They will manage emotions without burying them. They will be present? They will know how to use a conversation to inspire others to think better, be more self-directed, become clearer and get excited to take action. Communication really is the key to engagement and ultimately influence.

Conversations can dissolve apprehension, build trust, respect and understanding, and bolster confidence, optimism and action. And they don't need to be longer than ten minutes to be powerful. When conversations begin from a place of genuine curiosity and interest they go a long way to help people get their "heart in the game" even when the future is uncertain and unclear.

Key Outcomes

• Solid Trusting and Respectful Relationships where Conversations are Honest, Truthful and Gutsy

• Information Flows Freely and People Leaders Have Significant Influence

• Leaders Support and Encourage People to Reach Their Biggest Potential and Strongest Performance

• People are Resilient, Engaged and Committed to Add Value and Make a Difference

• A Stronger Bottom Line and Increased ShareHolder Value

Do You Want ...

• People to speak up and share their thoughts, feelings and ideas?

• To reduce the stress and fear that blocks real contribution?

• People to listen in a way that demonstrates respect and builds trust?

• To help people think better, get clear, and feel confident about their ability?

• To stop giving advice, and influence others more powerfully?

• To stop owning other people's problems and over-selling and directing?

• To help others commit to take action they are excited about?

• To build teams that are totally engaged and excited about what is still possible?

RealTalk Key Themes:

Introduction:

• Connection and Communication that Drives Real Engagement, Performance and Success

• The Three Key Qualities Of Leaders Who are Effective Communicators

• Consequences of Failed Communication

• How to Get Past The Discomfort and Stress of Difficult Conversations

• Develop Solid Habits to Practice and Master RealTalk and Great Communication

• Learn to Touch People Emotionally and Inspire them to Reach Their Biggest Potential

• The Stakes are High ... Are You Ready? ... Are you up for the challenge?

Three Key Principles:

1. Authentic Presence:

• Be Ready Anytime to Have a Conversation - Preparation is Fundamental and Often Ignored

• Know Yourself First - Who are YOU BEING in the Conversation?

• Be Present - Engage and Manage Your Head and Your Heart

• Deal with Emotions - Know How to Stay Grounded

• How To Move Past Fear, Judgment and Assessment

• Learn to Stay Curious - Passion and Curiosity Live Together

• Release Your Agenda/Script or Predetermined Outcome for the Sake of Something Better

• Be Free of "Your Story" and What You Have "Made Up."

• Move to New Levels of Respect ... It's not What is Commonly Practiced

• Promote Real Self Esteem vs Psuedo Self Esteem ... First For Yourself and then Everyone Else

• Stay Grounded in Truth and Respect

• Practice New Skills and Adopt New Habits in Authentic Presence (RealTalk Tools)

2. Self Direction

• Take 100% Responsibility for the Experience you Create and the Impact You Have

• Use the Great 8 to Help People Think Better and Get Clear

• Get People To Notice and Observe their Perspective (Thoughts and Feelings) and Choose a Viewpoint that Serves Them Better

• Build the Confidence and Address the Need to Speak UP and Speak the Truth

• Stop Motivating People - People Take Action When They are Inspired and Self Directed

• Stop Over-Doing It ... Praise is the New Criticism ... Model/Teach People to be Self-Reinforcing

• Provide Support and Encouragement That Lands and Resonates Authentically

• Ease the Fear Affair - Stress and Anxiety Block Creative Ability and Thinking Power

• Practice New Skills and Adopt New Habits in Self-Direction (RealTalk Tools)

3. Full Engagement

• Learn HOW to Engage People Emotionally - People Take Action When They WANT To

• Choose a Transformational Experience over a Transactional Interaction More Often

• Use Practical Strategies and Ideas to Inspire People To Do More Than They Thought Possible

• Practice Positive Emotional Contagion and Build a Genuinely Turned On Culture

• Practice New Skills and Adopt New Habits in Full Engagement (RealTalk Tools)

The GREAT 8

WHAT IS GOING ON FOR YOU NOW? WHAT DO YOU THINK ABOUT THAT? WHAT DO YOU FEEL ABOUT THAT? WHAT IS THE IMPACT FOR YOU, YOUR TEAM, ORGANIZATION OR LOVED ONES? WHAT ARE YOU LEARNING HERE? IDEALLY, WHAT WOULD YOU LIKE TO HAVE HAPPEN? WHAT IS THE FIRST MOST IMPORTANT STEP IN THAT DIRECTION? WHAT DO YOU NEED AND HOW CAN I HELP?

And

Here's how I see it ...

Program Outlines

• Get Your Heart in the Game!

• Inspiring Leadership

• Resilience and Life Balance

• Communication and Relationship Building